The Shelter Appreciation Program was launched by Trupanion in the summer of 2022. Participating shelters can receive money for sending adoption records to Trupanion and introducing new pet parents to the Adoption Day Offer program.
We created the program as a way to give back to our heroes in the veterinary community. We are dedicated to making it easier for shelters to support new pet parents in successfully giving adopted pets a new and healthy life. By providing Trupanion with medical records and encouraging pet parents to view our short educational video on the benefits of Trupanion and the value of pet medical insurance, we are able to efficiently provide our Adoption Day Offer to new pet parents. The Shelter Appreciation Program allows us to recognize your time and effort while sharing those savings with you. This is a small way we can appreciate you for the amazing and inspiring work you do every day.
Participating shelters can receive money for submitting medical record requests. Simply keep doing what you’re doing but allow us to recognize the time and effort for doing it.
Receive $10 for each completed medical record you send to us for pet owners who have enrolled in a Trupanion policy. This will be paid once in the lifetime of the pet.
It is easy to apply for the Shelter Appreciation Program! These are the three steps you’ll follow:
If you have any questions about enrollment, please contact your Territory Partner, Account Executive, email us at ShelterProgram@Trupanion.com, or call 833-612-1238. We’re here to help!
All program participants will submit their information here. This provides Trupanion the details necessary for your shelter to receive payment and to accurately report those payments.
U.S. shelters will also need to submit a W-9 Tax Form. This provides Trupanion the necessary tax information to validate your type of business and ensure compliance with the IRS. U.S. shelters must submit a W9 tax form; Canadian shelters do not need to submit this form.
U.S. shelters, please email your completed W9 form to ShelterProgram@Trupanion.com.
Yes, income earned by Canadian-based shelters participating in the Shelter Appreciation Program is taxable. If your shelter receives more than $500 from Trupanion during the year, you can expect to receive a CRA Form T4A reporting these earnings. These forms will be completed and sent out based on Canada’s Federal T4A filing deadline, currently January 31st.
Yes, income earned by U.S.-based shelters participating in the Shelter Appreciation Program, regardless of the federal tax classification that shelter, is taxable. If your shelter receives more than $600 from Trupanion during the year, and you are not a corporation (including a limited liability company (LLC) that is treated as a C or S corporation), you can expect to receive an IRS Form 1099 reporting these earnings. These forms will be completed and sent out based on the U.S. Federal 1099 filing deadline, currently January 31st.
Once you have submitted your information, completed form(s), and received notice that you have been accepted to the Shelter Appreciation Program, you will begin receiving on the 1st of the following month. For example: If you complete enrollment and submit your forms on July 22nd, you will begin receiving for activity starting August 1st. If you complete enrollment on August 3rd, you will begin receiving activity starting September 1st.
Your earnings will be sent by ACH/EFT to the bank account you provided on the Shelter Payment Form. You will receive a quarterly earnings report that shows the amount and details of your earnings.
Payments will be made quarterly within 30 days of the end of each quarter. The quarters are defined as follows:
You are welcome to use the funds however you’d like. Shelters have used their earnings to fund pet food, bedding and toys, provide veterinary care to pets in need, and update and clean shelter facilities.
If you have any questions that aren’t answered here, please reach out to your Territory Partner, Account Executive, email us at ShelterProgram@trupanion.com, or call 833-612-1238.